Terms & conditions

 

MEMBERSHIP PAYMENT

All purchases are non refundable. 

7 DAY TRIAL, DROP IN, ONE MONTH MEMBERSHIP and LIMITED VISITS MEMBERSHIP are a one time payment and do not autorenew. 

 

MONTH TO MONTH MEMBERSHIP involves recurring monthly payments that can be stopped at any time upon request. 2 months minimum commitment is required. Monthly fee continues to be automatically charged to the credit card on file until the written request for cancellation is submitted by the member (please see section “Membership Cancellation” below). Any authorized payment that has been processed is non refundable.

 

3 MONTH, 6 MONTH and 12 MONTH MEMBERSHIPS recurring monthly fee is automatically charged to the credit card on file for the period indicated in the contract. Any authorized payment that has been processed is non refundable.

MEMBERSHIP SUSPENSION

 

7 DAY TRIAL, ONE MONTH MEMBERSHIP and LIMITED VISITS MEMBERSHIPS  cannot be suspended.

 

MOMTH TO MONTH, 3 MONTH, 6 MONTH and 12 MONTH MEMBERSHIPS can be suspended at any time for a period of a maximum of two (2) months. An account is eligible for one suspension per six (6) month period. Ex.: If a suspension ended on 15/01/2018, a client would be eligible for another suspension not before 15/07/2018.

 

Request for suspension must be submitted by email to info@reportfitness.com at least 7 business days in advance of the desired start date of the suspension so the hold can be activated on time. Following the end of the requested freeze period, the membership will be automatically reactivated.

 

There is no charge for membership suspension.

 

Please note that the suspension cannot be back dated.

 

MEMBERSHIP CANCELLATION

MONTH TO MONTH MEMBERSHIP requires a minimum commitment of 2 months. After it can be cancelled at any time at no charge. A written request of cancellation is required by email to info@reportfitness.com at least 7 business days prior to the next payment date to ensure the payment is stopped on time and the contract is terminated.

 

3 MONTH, 6 MONTH and 12 MONTH MEMBERSHIPS can be cancelled at any time for a fee of $120 that will be charged to the credit card on file. A written request of cancellation is required by email to info@reportfitness.com at least 7 business days prior to the next payment date to ensure that the payment is stopped on time and the contract is terminated.

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